refaallstar.blogg.se - Citibusiness online customer service phone

Enter the One Time Pin (OTP) of Citi Mobile Token to proceed.Tap the Profile menu → Under 'Credit Card Settings' tap on the card you would like to activate.Here are the various channels to activate your new card: To lock your card or report as lost or stolen, click “Manage” on your card on the Citi Mobile ® App. Step 2: Report as lost or stolen via the Citi Mobile ® App You may unlock your card easily on the Citi Mobile ® App when you need to. Step 1: Temporarily lock your card via the Citi Mobile ® App so that no one else can use it. Scenario 4: If you misplaced your card or your card is lost or stolen

What was the information provided to the scammer.

A copy of the scam message if available.

Channel that the scammer used (phone call, SMS, email, e-commerce platform).

Approximate date and time of the alleged scam or fraud.

Step 2: Contact the Citibank Fraud hotline at (65) 6337 5519 to report on the scam accident and provide the relevant details to our fraud agents: To lock your card, click “Manage” on your card on the Citi Mobile ® App. Step 1: If you suspect that your card details have been compromised, please temporarily lock your card via the Citi Mobile ® App so that no one else can use it. Scenario 3: If you suspect or detect that your account is being compromised. Step 2: Contact the CitiPhone hotline at (65) 6225 5225 to report on the alleged scam or to verify if the communications are legitimate. Step 1: Please do not click on any links provided or provide any personal and banking information to anyone over unsolicited calls or on a suspicious website. Scenario 2: If you receive any suspicious communications claiming to be from Citibank You may also call Citibank at (65) 6337 5519 Reply 2 if the charge was not authorised by you. Reply 1 if the charge was authorised by you.

Scenario 1: If you receive an SMS from Citibank (Sender number: 72484) to authorise a charge on your card/account.